Profile
I am a dedicated and hardworking professional with a strong track record of solving complex operational challenges. My hands-on approach and relentless drive for improvement have led me to spearhead impactful projects, such as expanding a repair shop bay to accommodate full 53-foot trailers, implementing an in-house laser-etching solution to eliminate lost trailer seals, and developing data-driven reporting systems to enhance fleet efficiency. With expertise spanning heavy-duty shop management, fleet operations, and supply chain management, I excel in optimizing logistics, streamlining inventory management, and ensuring seamless transportation operations. My ability to identify inefficiencies, implement practical solutions, and drive continuous improvement sets me apart as a leader in the industry.
Experience
Fleet Manager
Hermes NVC - 2022 to 2025
As a fleet manager, I oversaw the maintenance and repair of trucks and reefers while ensuring compliance with FMCSA regulations and safety standards. I conducted road tests for drivers and assisted with emergency load deliveries. Additionally, I compiled reports measuring operational efficiency, including equipment utilization, driver miles, equipment aging, and repair costs both in-house and externally. I responded to road breakdowns, ensuring swift repairs. I also developed and managed the fleet budget with a focus on cost control, while recruiting, training, and supervising drivers to monitor their performance. I was responsible for creating efficient delivery schedules and routing, as well as managing inventory for truck parts, supplies, and equipment. Utilizing telematics, I tracked and monitored fleet performance, maintained records, and submitted regulatory reports. I implemented risk management strategies to ensure cargo security and maintained strong communication with clients to ensure satisfaction with deliveries.
Fleet and Shop Manager
Sargent Logistics - 2020 to 2022
I was responsible for the maintenance of trucks, trailers, and containers, equating to a total of 300 units of equipment. I performed driver’s road tests, hiring, disciplinary measures, and terminations. I successfully drafted and enforced several SOP's for drivers’ DVRs, trucks, and trailer's preventive maintenance. I sourced, procured, and managed inventory for the company repair shop. Worked with various shop management platforms including Mitchell-1 and Full- Bay. Diagnosedtrucks using OEM software, including but not limited to J-PRO, Volvo Tech Tool, Diagnostic Link, and Cummins Insite. I installed and troubleshot company-issued tablets and performed tablet updates periodically. I also troubleshot Samsara ELDs and installed safety cameras. I acted as the primary point of contact for all road breakdowns during and after hours, truck and trailer equipment troubleshooting, and towing services. Additionally, I drove trucks to dealers for advanced repairs and OEM equipment programming.